All Hardy shrubs and trees are guaranteed to live for the purchaser’s lifetime. At Hewitt’s we strive to bring only the best quality, acclimated stock to you. If any shrub or tree dies, return it, along with the register reciept, to the location of purchase and we will cheerfully replace it. If replacement is not possible your purchase price will be refunded. Due to the changing nature of winters in the northeast, this guarantee does not apply to rose bushes. CLEARANCE SALE purchases are not guaranteed.
NURSERY STOCK RETURNS MUST BE ACCOMPANIED WITH YOUR GREEN GUARANTEE SLIP AND ORIGINAL SALE SLIP. REPLACEMENT TREES AND SHRUBS ARE NOT GUARANTEED.
Unfortunately, many people get a replacement shrub and do the exact same thing they did with the first shrub without trying to figure out why it did not survive. For this reason, we can only offer one replacement of each plant covered by this lifetime nursery guarantee.
The following items are not covered
Roses, Annuals, Perennials, Houseplants or Bulbs. Any items sold during CLEARANCE or purchased with a Landscapers Discount are NOT Covered.
Almost all of the time, the problem is not with the tree or shrub but with the placement or care. Be sure that the plant is getting the correct amount of sun and water. If it is a plant that cannot handle harsh conditions, make sure it is protected and not on the North side of the house. Be sure to plant it to the correct depth and give it plenty of water so that it can get a well established root system.